Education and ed-tech sales
WhatsApp CRM for admissions and ed-tech sales teams
Student inquiries come in fast. Counsellors respond on personal WhatsApp. Managers can't see what's happening. Leadcues gives your admissions team a shared inbox, a pipeline, and a follow-up system that actually works.
The problem it solves
Enrolments are lost in WhatsApp threads no one can see
Student inquiry comes in through the website. Counsellor responds from personal WhatsApp. Centre manager has no idea the conversation happened.
All student inquiries land in a shared inbox. Every counsellor's conversations are visible. Manager sees which leads are being followed up.
Counsellor calls a student, has a good conversation, forgets to follow up. Student enrols elsewhere.
After every call, a follow-up task is created. WhatsApp reminder goes out. Counsellor sees it in their queue.
Admission deadline is in two days. Team has no way to quickly identify which students still haven't confirmed.
Deal stage filter shows every student at 'Pending confirmation' in one click. WhatsApp to all of them in minutes.
Student was handled by a counsellor who left. New counsellor has no context about what was discussed.
The full WhatsApp conversation history is stored in the CRM. A new counsellor picks up exactly where the last one left off.
Who uses it
Built for the full admissions workflow
Admission counsellor
Managing 100+ active student inquiries across WhatsApp, calls, and email with no organised system.
Student pipeline with deal stages, WhatsApp inbox, and follow-up tasks in one screen.
Centre manager
Only finds out about a dropped inquiry when the student enrols somewhere else.
Live pipeline view. Overdue follow-up alerts. Can see every counsellor's activity without asking.
Ed-tech sales team
High lead volume from digital campaigns. Counsellors can't follow up fast enough. Leads go cold.
Shared inbox so any counsellor can pick up a new inquiry. Auto-assigned follow-up tasks so nothing slips.
What's included
Everything admissions teams need
Student inquiry pipeline
Track every inquiry from first contact to enrolled. New inquiry, counsellor assigned, brochure shared, fee discussion, enrolled, not interested. Stage every student in a single view.
Shared WhatsApp inbox
All counsellor conversations in one place. When a student messages during a break or after hours, another team member can respond. No inquiry goes cold.
Bulk announcements
Send admission updates, fee reminders, and batch schedules as a templated campaign with each student’s own details filled in. Replies land back in the shared inbox.
Follow-up tasks
Tasks triggered automatically when a call ends, a brochure is sent, or a student goes quiet. Counsellors follow up on time without being managed manually.
Centre manager visibility
Manager sees every counsellor's pipeline, their conversation history, and which students haven't been contacted in three or more days.
No context lost when staff changes
When a counsellor leaves or a student is reassigned, the new person picks up the full conversation history. Enrolment doesn't drop because of team changes.
Free for your whole team
Start with the CRM at no cost. Add the WhatsApp inbox when your team is ready. No credit card required.